
Outlook
Express
Signs and
Symptoms of DBX Corruption
(Outlook Express stores
all emails (even the deleted
ones) in folders which extension
all end in DBX)
To minimize
the chance of errors during
the compaction process,
I recommend this simple
procedure:
(1) On the File menu, click
Work Offline so that no
new messages will be arriving.
(2) In the Folder list,
click on Outlook Express
so that no e-mail or news
folder is open.
(3) Close the Folder list
by clicking the X in the
upper right-hand corner
of the list panel. Alternatively
you can click Layout on
the View menu, and then
clear the checkbox for “Folder
List”.
(4) On the File menu, point
to Folder, and then click
Compact All Folders. Do
not use your computer until
the process is complete,
which might take several
minutes.If an error occurs,
close Outlook Express, re-open
it, and begin the process
again from the top. If the
same error occurs again,
close Outlook Express, restart
your computer (or log off
and then log on again),
open Outlook Express and
then begin the whole process
again.
If compacting does not correct
the corruption, you will
need to move all messages
out of the damaged folder
(if possible), close Outlook
Express, and then delete
the associated DBX file
for that folder. If you
cannot open the folder,
move the damaged DBX file
out of the Store Folder
into a new folder you create.
I will explain later how
you can recover most messages
from the corrupt file.
In cases of
severe corruption Outlook
Express will no longer recognize
that the DBX file exits,
and so the corresponding
folder will disappear from
the Folder list. If however
the corrupt file is Inbox.dbx,
Outlook Express will sometimes
create a new one and append
a number to its name, such
as Inbox(1).dbx. If this
happens when you open the
Inbox, you will see your
Inbox messages disappear
right before your very eyes.